WhatsApp catalog lets businesses showcase products directly within the chat interface. Customers can browse, ask questions, and buy without leaving WhatsApp.
Setting Up Your Catalog
Product Information
For each product, you need:
- High-quality product image (minimum 500x500px)
- Product name (clear and descriptive)
- Price (with currency)
- Description (highlight key features and benefits)
- Product link (your website for detailed information)
Organizing Products
- Create categories for easy browsing
- Feature bestsellers and new arrivals prominently
- Keep pricing updated and accurate
- Remove out-of-stock items promptly
Selling Through Catalog
Send Product Messages
Share individual products or multi-product messages in conversations: "Based on your preferences, here are 3 products you might love."
Interactive Product Cards
Use WhatsApp's interactive message format to display product cards with images, prices, and buy buttons.
Automated Recommendations
Set up your chatbot to suggest products based on customer queries: "Looking for a birthday gift under ₹2000? Here are our top picks."
Syncing with Your Store
Engage syncs your product catalog from Shopify automatically. Any changes in your Shopify store reflect in WhatsApp within minutes.`,
